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Ola Mau Safety Protocols

After going over guidelines and mandates from the CDC, EPA, massage insurance companies, the state of Hawaii and Maui County, we have  implemented some changes to our massage practice to comply with all new recommendations and requirements.  Your understanding is appreciated! 

 *Our safety measures may change as more is known about the virus. 

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Ola Mau Safety Procedures


Before each session you will be required to fill out the Covid-19 Health Information Form on the day of your massage before your treatment.


Please call or text when you arrive for your appointment, then come into the office wearing a mask when you receive a text to enter.  If you are unable to call/text upon arrival, please wait on the outdoor balcony seating by the door and we will come out to get you when we are ready to get started.

By appointment only.  Please contact us to schedule, Mahalo!


A temperature check will be done with a contactless thermometer


We will provide a new reusable, comfortable cotton mask to be worn during the massage. The mask will be yours to keep and use for future massage sessions or feel free to wear any mask that you find most comfortable. *If you prefer gloves to be worn during the massage, they are available upon request. 

Massage therapists will wear a face mask, face shield and an apron during the session. The mask and apron will be changed per client and the face shield sanitized.


The office will be aired out and sanitized between treatments and a high powered HEPA air purifier will be on throughout the day.  All surfaces, including the massage table are covered in vinyl, plastic, glass or non porous material for easy cleaning and  sanitizing between each client.  Time between clients has been extended to allow ample time for the airing out and sanitizing of the space.  As always, all linens will be cleaned and sanitized.

Please consider that massage therapists have necessary time scheduled for getting the space ready for their next client. 


The products from the recommended CDC/EPA list that we use are: soap and hot water, an isopropyl alcohol based sanitizer Puregreen 24 and CleanSmart.  

If you have any questions or concerns about anything, please let us know and we will gladly address them.

We look forward to working with you!

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Health Information Privacy

For the purposes of treatment and safety during the Covid-19 pandemic, we do collect and store health information from you. Ola Mau Massage is a HIPPA compliant practice. Your health information is kept strictly confidential meaning we do not share your health information without written permission (unless required by law). If you have any questions or concerns regarding your health records please contact our Safety Compliance Officer at

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